

customer reach management
CAFE ENTREP'S CRM
Customer Google Ratings and Reviews


Social Media Presence
Facebook and Instagram Pages


CAFE ENTREP'S proposed CRM
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Give out forms for Customer Feedback and Surveys on-site
- Giving out surveys and feedback forms help the Cafe in keeping its goal to meet and satisfy its customers needs.
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Offer continuous (or weekly) promotions
- Cafe Entrep used to have a 50 percent off meals every Friday and that really helped the cafe attract more customers and gain more sales.
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Loyalty Card - with freebies on each milestone
- One way to keep customers is to give them something that would make them to keep coming back and eventually make them loyal customers. Offering loyalty cards with freebies attract customers to dine in more frequently in the cafe.
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Weekly posters shared through social media and posted around the campus
- With competitors side by side (the school cafeteria, MAE, and outside campus food chains, it is important that Cafe Entrep maintain its presence inside the campus. Thus, weekly postings on-site and on social media about Cafe Entrep's menu and services could increase the foot traffic of Cafe Entrep's diners.